Customer Testimonials: Duggan's Heating, AC, Electric-Augusta GA

Customer Testimonials, Augusta GA Area

Dorothy Yarde

★★★★☆
4 5 1
Excellent service would recommend to others.

Pamela Price

★★★★★
5 5 1
This was the best experience we have had in 33 years as a married couple with this type of service and/or repairs. Great job by Tony Lee, Drew, and Randal!!!

Ross Maruca

★★★★★
5 5 1
All the Tech's that came out were great.

Frankie May

★★★★☆
4 5 1
We have been pleased with everyone we've had contact with at Duggan's, They have all been professional, courteous, and helpful.

Robert Thompson

★★★★☆
4 5 1
Very Professional People

James Holston

★★★★★
5 5 1
Excellent Work!

Sue Parr

★★★★★
5 5 1
The Augusta Metro Chamber of Commerce and our economic development partners are committed to ensuring that Augusta continues to have every possible competitive advantage in our mission to expand economic development opportunities and demonstrate how business development can be successfully leveraged with our community's unique strengths. We appreciate your leadership in making it a reality! Your support, along with with that of many organizations, has once again led us to an outstanding year!

McGruder

★★★★★
5 5 1
Thanks to Glen, Super nice Technician

Dr Smeak

★★★★★
5 5 1
I appreciate the timely manner in which everything was done and the courteous behavior of everyone, Thanks

A. SUER

★★★★★
5 5 1
Extremely impressed with LeeAnn for handling schedule and responding ASAP. She is the best. Mechanics were professional and diagnosed problems and fixed at once. Great service.

Mark Jones

★★★★★
5 5 1
Your technician Micah is an fine young man and a huge credit to your company. I was impressed with him from start to finish.

Dick and Linda Schult

★★★★★
5 5 1
From the time we first contacted Leanna in the office, through Keith's first and last visit for follow-up, Linda and I have been very impressed with the integrity, professionalism, being on time, and workmanship of all your employees. Two tech's C.J. and Randal spent two days in our home making the changes to our heating and air conditioning systems. They were very out going, professional and and answered all of our questions and concerns. Additionally they took the time to answer or questions and explain what they were doing. They are a definite assets to your company, To ensure everything was accomplished properly Keith returned the following day to quality control the work. One of the biggest incentives to use Duggan was their 0% percent interest for one year rates. THANK YOU DUGGAN FOR BEING SO PROFESSIONAL. We would recommend anyone to Duggan Heating and Air Conditioning at any time.

BB Harry

★★★★★
5 5 1
JUST TO LET YOU KNOW WHAT A GREAT PROFESSIONAL REPAIR MAN YOU HAVE IN THE WORK GROUP THERE IN AGUSTA GA. A VERY NICE AND EFFICENT PERSON BY THE NAME OF DANIEL JORDAN HE FOUND SEVERAL PROBLEMS WITH MY AC UNIT THAT COULD HAVE BEEN OVER LOOKED BY OTHERS. THE UNIT IS WORKING NOW LIKE A NEW ONE THANKS TO HIM. PLEASE TAKE CARE OF HIM! SINCERLY BB HARRY

Rita Vickroy

★★★★★
5 5 1
Was without heat for one week, had home owners warranty and they didn't want to help me,kept sending techs that kept jerking me around. Was referred to Duggan by a co-worker. From the first call & till the end. Leann, Daniel, Randel helped me more than my own homeowners warranty. Leann went above the job and had the techs install new unit in record time. I was told she would go above the call of duty to help you and was proven right. I have never been treated with such professionalism than I have by Duggan. I would recommend them to everyone. Thanks guys you are great.

Rosetta Cater

★★★★★
5 5 1
I had been without heat & air for two years. I had been praying. I couldn't take this summer because I am diabetic & high blood pressure. I called Mrs. Lea ann & explain my problem to her and she was very helpful to me. I think God for her and the staff that work on my unit. I will always tell people about you all. May God bless you all Tony Duncan was very very very helpful.

Lew Carlisle

★★★★★
5 5 1
I would like to take this opportunity to compliment you and your employees. Specifically, Leane, Kathy, and Jason. On more than one occasion Leane and Kathy have provided me with exceptional customer service. This was the first time Jason has serviced our unit, but I must say he was a very pleasant individual. I wish there were more individuals like him. Please extend my sincere appreciation to Leane, Kathy, and Jason, for the superior customer service they provided. Sincerly, Lew

Steven Webb

★★★★★
5 5 1
I would like to thank Todd for his professional and knowledgeable service. The Duggan team were helpful and quick to respond. I would definitely recommend them and want to thank you once again for a fully functioning air conditioner.

Danielle Hoffststter

★★★★★
5 5 1
Wanted to let Management know Sam was extremely thorough and nice. Please have Sam as my preferred technician

James Cole

★★★★★
5 5 1
Carlos came to conduct the yearly service on our unit and I cannot say enough good about him. He was extremely polite, professional and clean. He represented your company extremely, extremely well. Thank you for your service.

Rachelle Whetzel

★★★★★
5 5 1
Excellent work performed by courteous professional technicians. They cleaned up the job when finished and removed all the old equipment. Explained the system, warranties, and service. They wore their shoe covers and protected the florr around the work area. The office and technicians exceeded our expectations and would recommend them to our friends and family.

Johnny Royal

★★★★★
5 5 1
I am a very anal person and never satisfied but first of all I call them on Easter day and within two hours Sam Pisarsky came and introduced himself and told me I hope u are having a blessed day and extended his hand to greet me. He immediately fixed the problem and immediately went over all the services that I need for the future. He has to be my only technician because he was very genuine and honest. I\'m a manager of a car dealership and I know what good service means

Willie Wiggins

★★★★★
5 5 1
It was a wonderful experience. I would like to give a high thanks to you for Cameron professionalism and hospitality.

Mr. Victor Blash

★★★★★
5 5 1
They were professional and very courtous

Brenda Hindley

★★★★★
5 5 1
Good Job, Great Folks

M. Wielinga

★★★★★
5 5 1
GREAT JOB! Very Professional

D. Anderson

★★★★★
5 5 1
Professional at all times. Great teamwork Ranel, Jamie, Cameron. Cleaned up after themselves. Keeped me informed on all work that ws being done.

Marie Smith

★★★★★
5 5 1
Can't say enough great things about Bud. Professional, courteous, explained everything, answered many questions. Fixed problems left from previous installation. Should have called Duggan's first!!!

Patricia Fiske

★★★★★
5 5 1
Keith came out and checked out a noisy fan I had on my furnace. He advised me what was happening and that it would need repair or replacing in the near future. We discussed the system as a whole and I decided to stay with this old furnace for a couple of months, at which time I would replace it with a heat pump system which Keith explained to me. He made out an estimate for a new heat pump system. Although he didn\'t have to \"fix\" anything at this point, he proved his professionalism, and has sold me on Duggan\'s in the near future as my heating/cooling system service. He gave me his card and encouraged me to feel free to call him with any further questions. I would like to have Keith in the future as my technician.

Patricia D. Fiske

★★★★★
5 5 1
Well, I have written before and was considering at that time a heat pump system. I finally decided to go with it and had Duggan's One Hour Heating and Air Condition Co install the new system. The crew was professional, efficient, neat, and cleaned up after themselves, and it didn't take them all day either. A special "Thanks" to the Technicians, Randel, Jamie and Cameron and Salesman, Keith Lariscey. The system works great.

Charles Nessmith

★★★★★
5 5 1
I have used other services in my area prior to calling Duggan's and was less than impressed with the follow up after the service was performed. I called Duggan and talked to Ashley, she was very professional and explained all charges that would be associated with the service call. She also recommended options that would save me money prior to the service call. I called on a Thursday, and based on previous experience with other companies, I fully expected to have to wait until the following week to get my air conditioner repaired. I was surprised when Ashley told me her technician would be at my house within the next couple of hours. Keith showed up at my house and provided me a diagnosis within 15 minutes. He repaired my A/C unit within the hour. The cost for such service was below what I have paid in the past for immediate service. I joined their Club that allows for two checkups per year and great discounts on further service. I will definitely use Duggan for all my heating and air in the future. Thank you so much for the prompt service and helpful advice throughout this process. You have earned a customer for life.

Andrew Brisbon

★★★★★
5 5 1
Bud was A-1. The service was A-1. The Crew was "down-right" Good!

Susan Knauber

★★★★★
5 5 1
They were prompt and friendly, gave me honest answers and choices. Work was done very quickly and I am cool again!! Thanks!!

Wanda Doe

★★★★★
5 5 1
I received a card in the mail for an air-conditioner tune-up and safety inspection from Duggan\'s. Before, I go on, let me say that we had a new unit installed in November, 2008. The heat worked perfectly, but when summer got here, the air conditioner didn\'t work. It just blew hot air during the day and cooled off at night. We thought that was the way it was supposed to be, because several technicians from other companies and come out and didn\'t find anything wrong. Now, I decided to try Duggan\'s. Here comes Allen from Duggan\'s, a true GODSEND. He checked everything! He would not stop until he found out why we weren\'t getting any cool air. He went outside to check things out, and he came back in and told me that he had found the problem. He fixed it and did some other things. Oh my God, thank you! This is the first time that we can walk into this house in the afternoon and evening, and it is cool,almost cold!! We are so grateful and thankful!

Gene Daniel

★★★★★
5 5 1
My father has used Duggan's Heating & Air for years and has given them high marks. I had my first service appointment today from Duggan as my unit was not cooling and had never been professionally serviced so I turned to Duggan's. The Duggan A/C Technician, Spencer, was polite and very professional and did not mind me observing the work as I like to understand how things work. Spencer thoroughly inspected the A/C, checked for leaks, recharged the refrigerant and cleaned the A/C. He also was very friendly and didn't mine me asking questions. I went ahead and signed up for a service contract from Duggan's for bi-annual checks/cleanings of the system. Based on the professionalism and technical expertise I saw demonstrated by Spencer today, I can strongly recommend Duggan's Heating and Air to others. Please note that I do not work for Duggan's and did not receive any monetary compensation for this testimony.

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